The Accessibility for Ontarians with Disabilities Act (AODA) was passed in 2005 with the goal of enhancing accessibility in the province.  Enforceable standards are being made under this Act to help meet this goal.  The first set of standards is the Accessibility Standards for Customer Service, Ontario Regulation 429/07.   The information on this page outlines the measures the Guelph Police Service has introduced to improve accessibility and comply with this set of standards. 

POLICY

The Guelph Police Service respects the principles of dignity, independence, integration and equality of opportunity for all persons.  As such, the Service aims to integrate the provision of its services to persons with disabilities along with its normal provision of services except when alternate measures are necessary to meet the needs of people with disabilities.  This integration helps ensure that equal opportunities to obtain, use and benefit from these services are provided.  The purpose of this policy is to describe how the Service provides accessible service to persons with disabilities.

Click here to view the entire Guelph Police Service policy on Service Provision to Persons with Disabilities.

FEEDBACK

We welcome feedback on our customer service provision to persons with disabilities.  If you have a compliment or complaint, please contact the Inspector of Corporate Services.  Every person providing feedback will receive an acknowledgment. 

Mail:

Service Provision to Persons with Disabilities Feedback

c/o Inspector of Corporate Services

Guelph Police Service

15 Wyndham Street South

Guelph, Ontario

N1H 4C6

Telephone:

519-824-1212 ext. 200

TTY:

519-824-1466

Fax:

(519) 766-7798

E-mail:

inspector.corporateservices@police.guelph.on.ca

NOTICE OF TEMPORARY DISRUPTIONS

There are no current or future planned temporary disruptions of services and/or facilities enabling accessibility.